Issue#1400: Photoshop: Photoshop only loads without dvamarshal.dll in Windows 10

  • I was hoping that the Photoshop update today fixes this issue but unfortunately not. My Photoshop CC 2015 still will not load without me deleting/renaming dvamarshal.dll to dvamarshall-old.dll. This became my temporary solution as recommended by an Adobe Rep via online chat/remote assistance after over an hour of troubleshooting; he was very helpful!! We tried everything: upgrading NVIDIA graphics cards driver, uninstalling/installing PS, disabling firewall/antivirus, etc.

     

    The main symptom with the dvamarshall.dll in C:\Program Files\Adobe\Adobe Photoshop CC 2015 is that it load the splash screen, hangs for about 5-10 seconds, and then the Windows message prompts to quit program. I'm aware that similar issues were posted in this forum.

     

    Also even with the dvamarshall.dll renamed, my Photoshop is still not running at 100%, since the Quick Export & Export As are not working, too. But at least I can still open my Photoshop and use the Legacy Export to Web feature.

     

    I'm running PS CC 2015 on Windows 10 with NVIDIA GeForce GTX 970. If you have any recommendations or if you found a solution to this yet or having the same issues, please add to this? Thanks.

    0 Answers

    Sorry, your answer is too short !

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