Issue#686: Sony - Why won't Sony mdr-zx770bn connect to windows 8.1?

  • I recently received a set of these headphones as a birthday present. The purpose was to replace various headsets that I use with my computer and cellphone with a single appliance that connects to all of them, and allows me to use voice recognition software.

     

    Whilst the audio quality of the headphones with my phone is stupendous the fact remains that I cannot connect to any of the computers that I use. They are all loaded with Windows 8.1, which prompts me to load the device drivers, without which the headphones not an available option for audio output/microphone input. Sony's support site lists no drivers whatsoever for download, and includes the disturbing message that the company does not warrant the compatibility of this product with Windows.

     

    Surely this should be made clear on the cover of the box so that people do not part with large sums of money for a product that is of no use to them. Or am I missing something? I believe this breaches my consumer rights under Australian law, and I will be seeking a full refund unless Sony provides a satisfactory solution. I look forward to any and all replies!

    0 Answers

    Sorry, your answer is too short !

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